Customers
Manage CoreBookings clients: profiles, passes, visits, logins, exports, merges, and client communications.
- How to Check In Customers
- My Customer Cannot See My Timetable
- How to Filter and Export / Download All Customers?
- How to Manage Customers and Modifying Existing Passes Expiry Date and Visits Remaining?
- If a student hasn't paid, can I still add them to class?
- How to merge two customer accounts?
- Can I add a Cash payment to classes unpaid by Clients and not just a Credit Card Payment?
- Is There a Way for me to see a Customer’s Previous Visits?
- How to change / alter / modify a customer’s email address or password from Dashboard?
- How to Modify a Pass Expiry Date, Visits or Credits Remaining?
- How to Manually Enrol a Client into a Course
- How to sell or give a pass to a client
- What to do when client subscription payment failed or Stripe API error emails arrive
- How to Cancel a Booking both from Dashboard and the Client’s Widget?
- How to cancel a pass on a client's account?
- How do we send out an email to all customers?
- How do I set up recurring payments or membership passes?
- How do I cancel a client's recurring membership?
- My Customer Used a 5 Class Pass to Book a Special Workshop instead the Workshop Pass
- How can we add additional questions to the registration form when people sign up so we can gather more information about their health and abilities?
- Is it possible to allow two or more customers to share a Pass or Package?
- A customer is saying that they are having difficulties logging in – What can I do about it?
- How long before the class starts my customers can cancel their booking?
- What Are Dashboard Alerts and How Do I Dismiss Them?
- How to change the types of passes that are valid or allowed to book a particular class?
- Why am I receiving 2 purchase receipt emails? & The difference between Tax invoices and Purchase confirmation emails.
- How to send an email or SMS to clients?
- How do I limit the free trial intro pass to only one per customer?
- Can my clients book into a class before buying a class pass? What happens if I tick the box with the option to allow students to book now and pay later?
- Where and how do clients accept the waiver?
- Can a customer be a member of two or more studios? Is there just one place to log on?
- How to whitelist CoreBookings emails (Gmail, Outlook, Yahoo)
- How to pause recurring memberships or subscriptions?
- How to remove visibility of the number of students booked into each class.? How to hide class spot remaning..?