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How do we send out an email to all customers?

Yes — you can email all clients from the dashboard with Marketing → Newsletters. Older workarounds (such as booking everyone into a future class just to email attendees) are no longer needed for studio-wide emails.

Short answer #

  1. Go to MarketingNewsletters.
  2. Click New newsletter.
  3. Write the subject and email body.
  4. Under Recipients, choose All clients.
  5. Use Review & Send, then Send Newsletter.

Send a newsletter to all clients #

Where: Marketing → Newsletters

  1. Open MarketingNewsletters.
  2. Click New newsletter (empty state may say Create newsletter).
  3. Enter a Subject and optional preview text.
  4. Choose RecipientsAll clients.
  5. Write the Email body.
  6. Optionally Preview Email or Send Test Email.
  7. Click Review & Send, then confirm Send Newsletter.
Marketing Newsletters list in the CoreBookings dashboard
Marketing → Newsletters
New newsletter compose screen with recipient options
Compose a newsletter and choose All clients

Newsletters are available on Starter and higher plans. An unsubscribe link is included automatically. Clients who have unsubscribed or disallowed email are excluded.

Other recipient options #

  • All clients
  • Active clients (last 90 days)
  • Inactive clients (no visits in last 90 days)
  • Teachers

To email only people booked into one class, open that class in Class Schedule and use Email attendees instead.

Tips #

  • Send a test to yourself first when the message is important.
  • For SMS instead of email, use Marketing → SMS (add-on and credits required).
  • Transactional emails (booking confirmations, receipts) are separate under Settings → Notifications.

Related help #