Where and how do clients accept the waiver?

CoreBookings includes a studio waiver (terms and release). You write the text in Settings. Clients accept it in the client app before they book or buy a pass. You can check their status on the client profile.

Short answer #

1. Edit the text under Settings → Waiver.
2. Clients accept it in the app (I agree / Accept & book).
3. On the client profile, look for Waiver Accepted or Waiver Not accepted.

Edit your waiver text #

Where: Settings → Waiver

1. Go to Settings → Waiver.
2. Open Waiver Configuration.
3. Edit the Waiver Content field (your terms and release text).
4. Click Save Waiver Settings.

The page title is Waiver & Release Agreement. There is a preview checkbox labelled I have read and agree to the terms above (preview only).

Where clients accept the waiver #

Clients accept the waiver in the CoreBookings client app (not in the studio dashboard), typically:

• On your studio profile: Waiver required — tap to review, then I agree.
• Before booking a class: Before you book → Accept & book.
• Before buying a pass: Before you book → Accept & continue.

If a waiver is set and they have not accepted it, self-serve booking can be blocked with a message that the waiver must be signed before booking.

Check waiver status on a client #

Where: Clients → open the client

Under the client's name you may see:

• Waiver Accepted (with the acceptance date)
• Waiver Not accepted
• Waiver not set (if you have not saved waiver content yet)

Staff bookings #

When you add a client to a class from the dashboard, CoreBookings does not force the same waiver check as self-serve booking. If your studio policy requires a signed waiver, collect it separately (for example ask them to accept in the app, or keep a paper/digital process you prefer).

Related help #

• How can we add additional questions to the registration form?
• How to Manage Customers and Modifying Existing Passes Expiry Date and Visits Remaining?
• How to sell or give a pass to a client